Executive summary. Save your identity provider configuration and test it before anybody depends on it.

Definition

Single sign on lets your people sign in with your organization identity provider instead of a separate password.

What to do

Open Settings, then SSO, and enter the configuration from your identity provider.

Save it. Saving records the configuration; it does not switch anybody over.

Open the test sign in from the saved configuration and complete it yourself before telling anybody else to use it.

Why the test matters

A configuration that saves cleanly can still fail at the provider, and the first person to discover it should be you rather than a pharmacist at the counter. The test sign in exists so the discovery is cheap.

Frequently asked questions

Does saving a configuration lock anybody out?

No. Saving records it. Test it first, and treat the test as the step that matters.

Referenced standards and further reading

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Revision history

2026-08-11 · 1.0, written from an observed run · Published by Ryan Stringer.