Terminology

Healthcare operations glossary

Plain-language definitions to get you oriented. In a specific operating context, the contract, the payer policy and the implementation guide govern.

835

The HIPAA electronic remittance advice transaction. It carries claim payment amounts, adjustments, and the reason and remark codes that explain them.

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837P

The HIPAA electronic transaction for professional healthcare claims. Payers publish their own implementation requirements on top of the standard, so a claim that satisfies one payer can still be rejected by another.

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AWP

Average Wholesale Price. A published list benchmark referenced in many reimbursement formulas. It reflects neither the price a pharmacy paid nor the price a payer settles at.

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BER

Brand Effective Rate. A PBM contract term expressing a guaranteed aggregate rate across brand claims. Which claims count, over what period, and how a shortfall is settled are defined by the agreement rather than by the term.

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Canonical record

An internal, source-independent representation of an operational fact, carrying its provenance, so downstream workflows do not depend on any one vendor’s field shape.

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EPCIS

Electronic Product Code Information Services. A GS1 standard for sharing supply-chain events: what moved, where it was, when it happened, and why.

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FHIR

Fast Healthcare Interoperability Resources. An HL7 standard for exchanging healthcare data over REST APIs. Implementation guides narrow its options for a specific use case.

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GER

Generic Effective Rate. A PBM contract term expressing a guaranteed aggregate rate across generic claims. Read the agreement for the claim population, the measurement period, and the reconciliation method.

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NADAC

National Average Drug Acquisition Cost. A CMS reference derived from a survey of retail pharmacy invoice prices. It is a national average and will differ from what any single pharmacy paid.

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NCPDP

National Council for Prescription Drug Programs. The standards body whose transaction standards carry pharmacy claims between pharmacies and payers.

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Provenance

Where a record came from, when it was received, and every change made to it since. Provenance is what lets a reviewer trust a figure they did not produce themselves.

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