Executive summary. Record payment activity so billing work reconciles consistently.
Definition
Payment posting is the process of recording payer or patient payment information against the appropriate billing record.
Who this is for
Payment posters, and billing specialists reconciling their own claims.
How to begin
Open Payment Posting from Billing and select the payment or remittance to work. Verify the referenced claim or service before applying an amount.
Complete the workflow
Investigate an unmatched or unclear item rather than forcing a match. Complete the posting once the connection to the billing record holds.
Frequently asked questions
Can a payment total be posted without line review?
Follow your organization’s reconciliation policy. A total on its own will not explain individual claim outcomes.
Referenced standards and further reading
- Attergo product guide ↗Attergo
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