Executive summary. Record payment activity so billing work reconciles consistently.

Definition

Payment posting is the process of recording payer or patient payment information against the appropriate billing record.

Who this is for

Payment posters, and billing specialists reconciling their own claims.

How to begin

Open Payment Posting from Billing and select the payment or remittance to work. Verify the referenced claim or service before applying an amount.

Complete the workflow

Investigate an unmatched or unclear item rather than forcing a match. Complete the posting once the connection to the billing record holds.

Frequently asked questions

Can a payment total be posted without line review?

Follow your organization’s reconciliation policy. A total on its own will not explain individual claim outcomes.

Referenced standards and further reading

Related articles

The 837P lifecycle: from encounter to acknowledgement →

How to read an 835 remittance advice operationally →

Eligibility is a point-in-time check →

Revision history

2026-08-05 · 1.0, initial public reference · Published by Ryan Stringer.