Executive summary. Capture a billable encounter with the service details your billing team needs to review.

Definition

An encounter is the Attergo Billing record used to organize a patient service before claim processing.

Who this is for

Billing specialists, and clinical staff authorized to record service detail.

How to begin

In Billing, choose New encounter and enter the service, practitioner, patient, and date. Read the record back before saving it.

Complete the workflow

Open the saved encounter to complete or correct whatever your workflow permits. The encounter carries billing detail; the clinical record stays where your organization keeps it.

Frequently asked questions

What if information is missing?

Save only where your workflow allows it, then route the missing-information task to the person who can supply it.

Referenced standards and further reading

Related articles

The 837P lifecycle: from encounter to acknowledgement →

How to read an 835 remittance advice operationally →

Eligibility is a point-in-time check →

Revision history

2026-08-05 · 1.0, initial public reference · Published by Ryan Stringer.