Executive summary. Review claims that need preparation, correction, or follow-up before they move forward.
Definition
The Claims queue is the Attergo Billing workspace for reviewing and progressing individual claims.
Who this is for
Billing specialists working individual claims through to submission.
How to begin
Open Billing, select Claims, then narrow the worklist with the status and payer filters. Open a claim and read its detail before changing anything.
Complete the workflow
Record the next step once the work is done, so the claim appears in the correct queue. Send clinical and payer-policy questions to the owner your organization has named for them.
Frequently asked questions
Can I use the queue as a list of paid claims?
Use it to manage billing work. Confirm final payment through the remittance and payment-posting workflows.
Referenced standards and further reading
- Attergo product guide ↗Attergo
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